Accessibility Statement

Brain Injury Group is committed to ensuring digital accessibility for all users, including people with disabilities. We are actively working to improve the usability and accessibility of our website, guided by best practices and applicable standards.

Accessibility is part of our legal responsibility under the Equality Act 2010.

Conformance Status

Our goal is to conform with the Web Content Accessibility Guidelines (WCAG) version 2.1, Level AA. These internationally recognised guidelines help make web content more accessible for people with a range of physical, cognitive, and sensory disabilities.

While we aim for full compliance, some parts of the site may not yet fully meet the highest accessibility standards. This may be due to technical limitations, legacy content, or third-party integrations. We are working to address these areas over time.

Features and Compatibility

This site is designed to be compatible with:

• Popular screen readers (e.g. JAWS, NVDA, VoiceOver)

• Keyboard-only navigation

• Desktop, tablet, and mobile browsers

Our accesibility widget provides enhanced tools for users, including text resizing, high-contrast modes, and navigation support.

Known Limitations

Some legacy documents (such as older PDFs) and third-party embedded content may not yet be fully accessible. We are reviewing and updating these materials where feasible.

If you encounter an issue, please let us know.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you experience any difficulties or have suggestions to improve accessibility, please contact us:

• Email: enquiries@braininjurygroup.co.uk

• Phone: 0330 056 9510

We aim to respond to all accessibility feedback within 3–5 business days.

Accessibility Review and Updates

We regularly test and review our website using automated and manual accessibility tools. This statement and our practices may be updated as we improve the site.

This statement was last reviewed on 17 June 2025.