Unite Professionals are a Case Management working within the personal injury industry for solicitors, insurers and private paying companies and individuals. We provide specialist service delivery for clients who have suffered catastrophic life changing industries, supporting them every step of the way through their rehabilitation journey.

Unite Professionals has redefined top class case management service delivery in the UK by working with clients to determine their rehabilitation goals, advocating for the involvement of specialist professionals, and designing bespoke treatment plans to facilitate the very best outcomes for clients.The team at Unite Professionals call upon many years of direct healthcare experience working as integral members of multidisciplinary teams. Our experience and skills in collaborative working along with the ability to advocate through clinically evidenced reports is what makes us a perfect choice. As a team, we work collaboratively, bringing together a wealth of knowledge and know-how to support a broad range of complex client needs.

Client-centred case management
Unite Professionals Ltd has been providing bespoke, client-centred case management services to those with the most serious injuries for over a decade. We have nationwide coverage through our network of 36 case managers working across England and Wales. We are also a CQC regulated provider of managed care packages for those injured people who require 24-hour live-in support or daily care and support packages to enable them to live safely in their own homes.

At the very heart of Unite Professionals is a shared vision to perform to the highest standards of practice within case management, demonstrated by sustained and meaningful outcomes for each client. Unite Professionals is committed to driving the best customer outcome for each client through our culture of empowering advocacy underpinned by clinical analysis and collaboration.

Core values for staff and associates
Our employed staff and associates share the following four core values:

‘Client centred practice’ – we are guided by the goals of each client with whom we work, listening and advocating with respect).
‘Independence’ – we hold our unique and objective perspective for each client whilst recognising the landscape within which we work.
‘Accountability’ – We act with integrity, developing robust interdisciplinary rehabilitation plans underpinned by relevant evidence, professional standards, clinical reasoning, and commercial awareness.
‘Drive’ – We work with each client to build the right team, the right support and the right tools at the right time, to drive progress and help them achieve sustainable outcomes.

Regular training ensures the team is appraised on any new case law affecting case management and how to effectively navigate statutory services when necessary. We provide company-wide training including legal and clinical updates through our annual in person conference and regular online seminar sessions. This dedication to regular in-depth team training on the personal injury litigation industry has been fundamental in how we are positively perceived by both the claimant and defendant parties who instruct us to deliver case management.

We are proud to have Case Management Society UK (CMSUK) award winning case managers on our team including the ‘Catastrophic Clinical Case Manager of the Year’ 2021, and the ‘Clinical Case Manager of the Year’ 2019, and to have been a finalist in the ‘Case Management Company of the Year’ award category in 2022.